Refund policy

DISCLAIMER
We are NOT liable for any lost packages by the United States Postal Service. Once the package leaves our warehouse - USPS is responsible for any lost packages.

Return Policy and Defective Merchandise Policy
We want to make sure that our customers are completely satisfied with their purchase. We will issue store credit for any unopened and unused products within 1 month from the date of purchase. If your product is defective, please let us know within 3 months from your date of purchase and we will replace your product at no extra cost to you.

Details:
- Unopened and unused products may be returned for store credit within the first 30 days from the date of purchase.

Please email us first at THETONSTAMPS@GMAIL.COM to let us know that you are returning an item. Once we reply to your email, you may send returned merchandise, along with a copy of your packing slip to the address below.

The Ton Stamps
60-04 Fresh Pond Road
Maspeth, New York 11378

Please do not send any mail by certified mail or with any signature requirements. Packages will be sent back. 

If you receive Defective Merchandise:
Please contact us by email first. We will either send you a replacement once the defect has been established.